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With quite a number of properties managed, here are our few favourites!
Millharbour Luxury Residences – London, UK
Millharbour Luxury Residences – London, UK
About the Property:
Millharbour is a prestigious residential apartment building in one of London’s most high-end areas. We managed a select number of units purchased by international investors, providing tailored property management solutions that ensured smooth operations, tenant satisfaction, and maximized returns.
Our Role & Impact:
Investor-Focused Property Management:
Oversaw day-to-day operations of investor-owned units, ensuring tenants enjoyed a seamless living experience while protecting the owner’s investment.Concierge & Resident Services:
Coordinated concierge operations, package handling, bookings, and special tenant requests.
Impact: Elevated tenant satisfaction and retention, which directly supports rental income stability.Access & Security Management:
Managed FOB key distribution and programming for tenants.
Impact: Streamlined move-ins and maintained secure, hassle-free access to the property.Vendor & Maintenance Coordination:
Liaised with trusted vendors for maintenance, cleaning, and specialized services.
Impact: Maintained luxury standards and ensured fast resolution of service requests.Compliance & Administrative Oversight:
Handled council tax submissions and occupation documentation for tenants.
Impact: Avoided compliance issues and administrative delays, protecting both investors and tenants.
Results & Value Delivered:
Ensured investor units were efficiently managed and well-maintained.
Enhanced tenant experiences to maximize retention and rental revenue.
Maintained strict compliance, reducing risks for international property owners.
Demonstrated capacity to manage high-end, investor-owned residential portfolios abroad.
Why This Matters:
Managing luxury, investor-owned properties requires attention to detail, proactive problem-solving and premium service delivery. Our work at Millharbour reflects our expertise in protecting investments, maintaining high tenant satisfaction and operating efficiently across international markets.
Washington Building – Wales, UK
Washington Building – Wales, UK
About the Property:
The Washington Building is a residential apartment building in Wales, with 1- to 2-bedroom units. We managed the entire property on behalf of an individual investor, handling day-to-day operations, tenant relations, and maintenance to ensure everything ran smoothly and rental income was secure.
Our Role & Impact:
Property Management:
Coordinated vendors for cleaning, plumbing, electrical work, and general maintenance.
Impact: Repairs and services were completed quickly, keeping the property in good condition.Tenant Relations & Retention:
Maintained communication with tenants and addressed issues promptly.
Impact: High tenant satisfaction and steady occupancy, protecting rental income.Rent Reviews & Lease Management:
Managed rent adjustments, lease renewals, and tenancy planning.
Impact: Helped maintain fair rents and long-term tenants.Maintenance & Mold Control:
Carried out routine inspections and managed mold issues common in Wales’ climate.
Impact: Prevented major maintenance problems and preserved the property’s value.
Results & Value Delivered:
Kept maintenance costs low by addressing issues early.
Maintained steady rental income with minimal vacancies.
Reduced the day-to-day management burden for the investor, giving peace of mind.
Why This Matters:
Managing a property for an individual investor requires attention to detail, care for tenants and effective handling of repairs and maintenance. Our work with the Washington Building shows how we keep rental properties running reliably while protecting the owner’s investment.
Bryn Mawr Apartments Iowa, USA
Bryn Mawr Apartments Iowa, USA
About the Property:
Bryn Mawr Apartments is a multi-unit residential complex serving working professionals and small families. We managed the property remotely on behalf of the owner, handling all leasing, tenant management, and day-to-day operations.
Our Role & Impact:
Leasing and Marketing:
Managed listings on Zillow, Apartments.com and TurboTenant. Scheduled showings, responded to inquiries, and handled lease signings.
Impact: Reduced vacancy periods and kept units occupied with reliable tenants.Tenant Screening & Onboarding:
Conducted thorough background, credit, and income checks while ensuring Fair Housing compliance.
Impact: Secured dependable tenants, lowering turnover and late payments.Lease Management & Renewals:
Handled lease agreements, renewals, and rent adjustments based on market data.
Impact: Maintained full documentation compliance and increased lease renewals.Maintenance & Upkeep:
Coordinated routine maintenance and repairs, including preventive upkeep.
Impact: Reduced tenant complaints and avoided costly repairs.
Results & Value Delivered:
Maintained 94% occupancy rate with qualified tenants.
Reduced lease closure times by 30% through streamlined digital processes.
Provided the owner with monthly updates, income reports, and maintenance summaries.
Why This Matters:
Managing Bryn Mawr Apartments remotely demonstrates how we protect investments and ensure steady rental income. Our experience in leasing, tenant care, and property oversight allows investors to enjoy profitable, worry-free property management from anywhere.
Working With The Best
Working With The Best
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